Ordering and paying

Product prices

Prices expressed on the Kulen.hr online store are the prices of items per piece (the system calculates the final price with VAT depending on the selected item and the corresponding weight). The prices of all products on the Kulen.hr online store are with VAT, while for EU countries the price shown is the final price to be charged. Icon innovate j.d.o.o. reserves the right to change prices without notice.

Storage Hours

Products from the online offer can be ordered and purchased through the online store www.kulen.hr. Hours Monday-Sunday: 0: 00-24: 00 pm

Payment Methods

Payment on Delivery: Products ordered can only be paid in cash upon delivery to customers within the Republic of Croatia.

Bank Transfer: for business (upload). By selecting this form of payment, after ordering the product, the customer will receive an order confirmation email and a payment offer. After successful payment, the buyer must immediately send a copy of the payment receipt / payment to deliver the goods on time via email.

Credit / Debit Card via Online Store :

Recommended for businesses and individuals who pay by credit card and debit card online. After confirming the order, the user is redirected to the Mollie Internet address where the one-time payment is made. Accepted cards are: MasterCard®, Maestro®, American Express, Visa. Depending on the type of card, the following information will need to be provided during the checkout process: authentication card information (card number, validity period, email, 3-digit security code, owner's name, address) and bank account code for payment from the token. The card is charged after the goods have been shipped, leaving us the option of replacing certain products in the event of unavailability of the goods within the originally authorized value of the order. Before your purchase, your bank approved your card for online transactions.

Internet payment security

When making a payment on our Web Store, use Mollie Payment Mollie BV, with offices in Keizersgracht 313, 1016 EE Amsterdam. Mollie B.V. is licensed to provide payment services in accordance with the Financial Supervision Act (Wft) and, as such, is under the control of De Nederlandsche Bank; Mollie is an advanced secure online payment card acceptance system and ensures complete confidentiality of your card information from the moment when you enter them into the Mollie system payment form. Our store never comes in contact with complete information about your payment card. Also, data is not even available to Mollie employees. All stored data is additionally encrypted with a Level 140 FIPS 140-2 standard cryptographic device. Mollie sytem meets all the online payment security requirements of leading brand cards, and operates according to the standard - PCI DSS Level 1 - the industry's highest security standard payment cards. When paying for cards included in the 3D Secure program, your bank, with the validity of the card itself, further validates your identity with tokens or passwords. Mollie offers the ability to send payments in different (foreign) currencies. When you use this option, Mollie converts payments to you into Euros. The amount to be received by Kulen.hr is calculated by Mollie on an individual payment basis based on the purchase rate (a combination of, among other things, the exchange rate at the time of payment and the costs charged by Molli's supplier) and the margin. The margin is usually set by Mollie at two (2) percent of the rate charged by Mollie unless otherwise agreed by the parties.

Croatian (croatia)
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